Recent Posts

Why is it financially beneficial to call SERVPRO®?

12/26/2023 (Permalink)

Calling SERVPRO® for restoration and cleanup services can be financially beneficial for several reasons. Rapid response is critical in the aftermath of water damage, fire damage, or other disasters.

Calling SERVPRO® for restoration and cleanup services can be financially beneficial for several reasons, particularly in the context of water damage, fire damage, and other emergencies. Here are some key reasons why choosing SERVPRO® can be a wise financial decision:

  1. Preventing Further Damage:

    • Rapid response is critical in the aftermath of water damage, fire damage, or other disasters. By calling SERVPRO® promptly, you can prevent further damage to your property. Quick intervention can mitigate the extent of the damage and, consequently, reduce overall restoration costs.
  2. Professional Assessment:

    • SERVPRO® professionals conduct thorough assessments of the damage. Their expertise allows them to identify hidden issues that might not be immediately apparent. By addressing these issues early on, you can avoid costly surprises later in the restoration process.
  3. Efficient Restoration Process:

    • SERVPRO® is equipped with state-of-the-art equipment and employs advanced restoration techniques. Their efficiency in water extraction, drying, and cleanup can significantly reduce the time required for restoration. Faster restoration translates to lower costs and minimizes the potential for additional expenses.
  4. Preventing Mold Growth:

    • Water damage often leads to mold growth if not addressed promptly. Mold remediation can be a costly process. SERVPRO® focuses on rapid drying and dehumidification to prevent mold growth, potentially saving you from the expenses associated with extensive mold remediation.
  5. Insurance Coordination:

    • SERVPRO® has experience working with insurance companies. They can assist in documenting the damage, providing detailed reports, and coordinating with your insurance adjuster. This can streamline the insurance claims process, ensuring that you receive the coverage you are entitled to.
  6. Comprehensive Services:

    • SERVPRO® offers a wide range of services, from water and fire damage restoration to mold remediation and more. By choosing a single, reputable company for these services, you may benefit from cost efficiencies and a streamlined restoration process.
  7. Advanced Technology:

    • The use of advanced technology and specialized equipment by SERVPRO® enhances the effectiveness of their restoration services. This efficiency can contribute to cost savings by reducing the overall time and resources required for restoration.
  8. Community Involvement:

    • SERVPRO® is often involved in local communities and understands the unique challenges faced by residents and businesses in those areas. This local expertise can contribute to more targeted and cost-effective restoration solutions.

It's important to note that the financial benefits may vary depending on the specific circumstances of each case. To get a more accurate estimate and understanding of the financial implications, it's recommended to contact SERVPRO® directly, discuss your situation, and request a detailed assessment and cost estimate tailored to your needs.

Mold in Commercial Buildings: Risks, Regulations, and Remediation

10/23/2023 (Permalink)

Microbial growth in a commercial space in Malden By engaging professional mold remediation services from SERVPRO®, commercial buildings in Malden can maintain a safe, healthy environment.

Mold in commercial buildings is a concern that should not be underestimated. Not only can it have adverse effects on the health of occupants and employees, but it can also result in financial and legal consequences. In this blog post, we'll delve into the risks associated with mold in commercial buildings, the regulations governing its management, and effective remediation strategies.

The Risks of Mold in Commercial Buildings:

  1. Health Implications: Mold exposure can lead to a range of health problems, including respiratory issues, allergies, skin irritation, and even more severe conditions in individuals with compromised immune systems.

  2. Occupant and Employee Well-being: Mold can affect the well-being and productivity of building occupants and employees, leading to increased absenteeism and decreased job satisfaction.

  3. Structural Damage: Prolonged mold infestations can cause structural damage to the building, leading to expensive repairs and maintenance.

  4. Legal and Regulatory Issues: Non-compliance with mold regulations can result in legal liabilities, fines, and damage to a business's reputation.

Regulations and Guidelines for Commercial Buildings:

  1. OSHA (Occupational Safety and Health Administration): OSHA sets workplace safety standards, and while there are no specific mold regulations, OSHA's General Duty Clause mandates that employers provide a safe and healthy work environment.

  2. EPA (Environmental Protection Agency): The EPA provides guidelines for mold remediation in commercial buildings, including the "Mold Remediation in Schools and Commercial Buildings" document.

  3. State and Local Regulations: Many states and local jurisdictions have specific regulations regarding mold in commercial buildings, including requirements for assessment, remediation, and disclosure.

  4. Industry Standards: Various industry organizations, like the IICRC (Institute of Inspection, Cleaning, and Restoration Certification), provide standards and best practices for mold remediation in commercial buildings.

Mold Remediation in Commercial Buildings:

  1. Assessment: Professional mold assessors should conduct a thorough assessment to determine the extent of the infestation and identify the types of mold present.

  2. Containment: Effective containment measures are crucial to prevent the spread of mold spores during remediation.

  3. Removal: Trained mold remediation professionals use appropriate techniques and equipment to remove mold. This process may involve the removal of contaminated materials.

  4. Cleaning and Disinfection: After removal, the affected areas are cleaned and disinfected to ensure mold spores are eliminated.

  5. Prevention: Mold remediation professionals can provide recommendations for preventing future mold growth, such as improving ventilation, addressing water leaks, and using mold-resistant materials.

  6. Documentation: Keep detailed records of the entire remediation process for compliance with regulations and potential legal requirements.


Mold in commercial buildings poses significant risks to health, structural integrity, and legal compliance. It's essential for business owners and property managers to be aware of the regulations governing mold management and to take proactive measures to address mold issues promptly and effectively. By engaging professional mold remediation services from SERVPRO® and adhering to regulatory guidelines, commercial buildings can maintain a safe, healthy, and productive environment for occupants and employees while mitigating potential legal and financial risks.


When Rainstorms destroy your ceilings.

8/23/2023 (Permalink)

Rain destroys ceilings. When Rainstorms destroy your ceilings.

When rainstorms or other water-related incidents lead to damage in your home or property, SERVPRO® can be contacted to assess the extent of the damage and provide restoration services. They typically follow a process that involves:

  1. Assessment: SERVPRO® technicians will assess the extent of the damage caused by the rainstorm. This involves evaluating the affected areas, determining the severity of the damage, and identifying potential safety hazards.

  2. Water Removal: If there's standing water in your property, SERVPRO® will use specialized equipment to remove the water as quickly as possible. This prevents further damage and helps mitigate the risk of mold growth.

  3. Drying and Dehumidification: After water removal, SERVPRO® will use industrial-grade equipment to thoroughly dry the affected areas. Dehumidifiers and air movers are commonly used to accelerate the drying process.

  4. Cleaning and Disinfecting: Water damage can lead to the growth of mold and bacteria. SERVPRO® will clean and disinfect the affected areas to ensure a safe and healthy environment.

  5. Restoration: Depending on the severity of the damage, SERVPRO® may need to repair or replace materials that were affected, such as ceilings, walls, and flooring. Their goal is to restore your property to its pre-damage condition.

  6. Monitoring: Even after the restoration process, SERVPRO® may continue to monitor the affected areas to ensure that no hidden issues, such as mold growth, arise later on.

If you find yourself dealing with damage caused by rainstorms or other water-related incidents, contacting a professional restoration company like SERVPRO® can help you address the situation effectively and minimize the potential long-term consequences of water damage. Keep in mind that specific procedures may vary based on the severity of the damage and the company's specific practices.

Types of drying equipment used by SERVPRO® for restoration jobs.

6/22/2023 (Permalink)

Unloading the air movers! SERVPRO® technicians are trained to assess the situation and determine the most appropriate drying equipment.

SERVPRO® utilizes a range of specialized drying equipment to effectively restore properties affected by water damage. Some common types of drying equipment used by SERVPRO® for restoration jobs include:

  1. Air Movers: Air movers, also known as fans or blowers, are essential tools for creating airflow and accelerating evaporation. They circulate the air, promoting faster drying of wet surfaces, such as walls, floors, and carpets.

  2. Dehumidifiers: Dehumidifiers are crucial in reducing excess moisture in the air and aiding in the drying process. SERVPRO® employs different types of dehumidifiers, including refrigerant dehumidifiers and desiccant dehumidifiers, based on the specific needs of the restoration job. Dehumidifiers extract moisture from the air and collect it in containers or discharge it outside the property.

  3. Thermal Imaging Cameras: Thermal imaging cameras help identify hidden areas of moisture by detecting variations in temperature. SERVPRO® technicians use these cameras to pinpoint areas that may require additional attention during the drying process.

  4. Moisture Meters: Moisture meters are handheld devices that measure the moisture content of various materials, such as walls, floors, and structural components. They assist in determining the extent of moisture damage and monitor the progress of the drying process.

  5. Injectidry Systems: Injectidry systems are specialized drying systems that can be used in confined spaces or inside wall cavities. They consist of hoses and injectors that deliver airflow directly into hard-to-reach areas, facilitating the drying of hidden moisture and preventing secondary damage.

  6. Specialty Drying Equipment: Depending on the specific situation, SERVPRO® may employ other specialty drying equipment, such as drying mats, drying chambers, or wall cavity drying systems. These tools are designed to address unique drying challenges and restore areas that require specialized attention.

It's important to note that the specific equipment used in a restoration job may vary based on the nature and extent of the water damage. SERVPRO® technicians are trained to assess the situation and determine the most appropriate drying equipment and techniques to efficiently and effectively restore the property.

SERVPRO recognizes May as National Electrical Safety Month

5/1/2023 (Permalink)

National Electrical Safety Month May is National Electrical Safety Month

As a fire restoration specialist SERVPRO recognizes May as National Electrical Safety Month. 

National Electrical Safety Month is an important observance that focuses on raising awareness about the importance of electrical safety and promoting safe electrical practices in homes and workplaces.

Electrical safety is crucial because electrical hazards can cause fires, injuries, and even fatalities. Therefore, it's essential to ensure that electrical systems are properly installed and maintained, and that individuals take the necessary precautions to prevent accidents.

During National Electrical Safety Month, it's a good time to review your electrical safety practices and take steps to improve them if necessary. You can start by ensuring that your electrical systems are up to code, checking your electrical cords and outlets for damage, and avoiding overloading circuits.

It's also important to educate yourself and your family or colleagues on electrical safety best practices, such as not using electrical equipment near water, keeping flammable materials away from electrical sources, and avoiding using damaged electrical equipment.

Overall, National Electrical Safety Month serves as a reminder that we all play a role in maintaining electrical safety and preventing accidents

Preventative Maintenance to avoid Water Damage

4/11/2023 (Permalink)

Water Damage in Melrose Tips on how to prevent a situation like this!

Preventative maintenance is key to avoiding water damage in your Melrose home. Here are some steps you can take to prevent water damage:

  1. Regularly inspect your home's plumbing and appliances: Look for leaks, cracks, or other signs of damage. Check for dripping faucets, loose connections, and damaged hoses.

  2. Clean gutters and downspouts: Clear any debris that has accumulated in your gutters and downspouts. This will prevent water from overflowing and damaging your roof or foundation.

  3. Test your sump pump: If you have a sump pump, test it regularly to ensure that it is working properly. This will help prevent basement flooding.

  4. Seal windows and doors: Check for drafts and seal any gaps around windows and doors. This will prevent water from seeping in during heavy rain or flooding.

  5. Maintain your roof: Keep your roof in good condition by regularly inspecting it for damage and replacing any missing or damaged shingles.

  6. Monitor your water bill: A sudden increase in your water bill could be a sign of a leak. If you notice an unusual increase, investigate the cause immediately.

  7. Install a water detection system: A water detection system can alert you to leaks and water damage before they become a major problem.

By following these steps, you can help prevent water damage in your home and avoid the costly repairs that come with it.

SERVPRO's Drying Processes for Malden Residents

3/29/2023 (Permalink)

Microbial growth on a wall Growth of mold has begun in this Malden closet.

SERVPRO's dryout process can mitigate the threat of mold by quickly and efficiently removing excess moisture from a building or property after water damage has occurred in the Malden and Melrose area. Moisture is one of the primary factors that contribute to mold growth, and mold can begin to grow in as little as 24-48 hours after water damage has occurred.

The dryout process involves using industrial-grade equipment such as dehumidifiers and air movers to remove moisture from the affected area. The process typically includes the following steps:

  1. Assessment: SERVPRO professionals will assess the extent of the water damage to determine the appropriate course of action.

  2. Water Removal: Any standing water will be removed using specialized equipment.

  3. Drying: Industrial-grade dehumidifiers and air movers will be used to remove any remaining moisture from the affected area.

  4. Monitoring: SERVPRO professionals will regularly monitor the drying process to ensure that all moisture has been removed.

By removing excess moisture from the affected area, the dryout process can prevent mold from growing and spreading. Mold thrives in damp and humid environments, and by removing the excess moisture, the conditions necessary for mold growth are no longer present.

In addition to preventing mold growth, the dryout process can also help prevent other issues associated with water damage, such as structural damage, foul odors, and electrical hazards. Overall, the dryout process is a crucial step in mitigating the threat of mold after water damage has occurred.

Professional Fire Damage Cleanup for Malden Residents

8/5/2022 (Permalink)

sponge removing soot damage from a ceiling For commercial and residential fire damage restoration in Malden, contact SERVPRO. We make it, "Like it never even happened."

24/7 Fire Damage Response Sets SERVPRO Apart in Malden

Fires can happen anytime and without notice. If you have a fire that breaks out in your Malden home or business, it can be stressful to deal with the fallout and determine the best way to begin fire damage cleanup. DIY methods will often bring you more hassle than necessary, especially if you fail to address all smoke and soot odors adequately. Without proper soot residue and smoke remediation, you could have increased secondary damage and lingering malodors that create a constant reminder of the fire. SERVPRO wants area customers to know that we are here for all of your commercial and residential smoke and fire restoration needs. We offer long-lasting results and impeccable reconstruction to ensure your property is back in pre-fire condition.

24/7 availability matters for Malden residents

SERVPRO offers 24-hour restorations when you have fire damage in Malden. You can look to us for all restoration projects, including the moisture left from water that first responders use to put out the flames. We formulate a personalized plan for your fire restoration project to ensure everything is left “Like it never even happened.”

Why not go DIY for house fire cleanup?

In most situations, DIY fire restoration takes longer, especially if you are unsure how to start or handle every issue. SERVPRO offers IICRC-certified FSRT technicians to handle all the cleanup for you, never leaving any stone unturned. We can cut back on your restoration time and save you money overall. We also work with the mindset to restore versus replace so you can salvage as much as possible. Homeowners attempting DIY do not have the experience or methods to clean items properly, so they often throw them away.

After the Fire Gets Extinguished, Our Team Leaps into Action

SERVPRO is here to address businesses and fire damaged homes to give you peace of mind. We arrive fast to begin debris removal and address airborne threats, putting containment measures in place so that soils do not get tracked into areas outside the fire impact zone. The crew chief assigned to your project inspects and assesses damage to select the best equipment and processes to help the team reach their restoration goals.

Note: Until we arrive at your property, never enter your property unless the first responders on the scene tell you it is safe to do so. However, it is better to limit foot traffic to keep the tracking of soot residue to a minimum.

Our fire and smoke restoration technicians (FSRT) will be there to:

  • Wear personal protection equipment (PPE) for protection against debris, airborne particulates, and toxic residues. Our PPE consists of coveralls, boots, gloves, goggles, and respirators.
  • We thoroughly assess the building to ensure stability and safety, including joists, flooring, ceiling, stairwells, walls, etc.
  • The cleaning products and methods selected vary depending on soot saturation and materials burned. The composition of the fire and level of heat get factored in before we start cleaning.
  • Moisture inside your property gets handled with the help of drying equipment and extraction tools.

What Specialized Restoration Measures Does SERVPRO Take?

It is essential to know that no two fires are alike, so we adapt and adjust as needed to get the results you deserve. In many instances, our technicians will combine methods to restore your home or business, including your inventory and contents. This method may include:

  • Suspend and disperse –this gets used to help loosen soils on items that can withstand submersion in water and cleaning solutions.
  • Agitation is done with movement, cleaning products, or both to help loosen soils and wash them away. Some options include air or water pressures, sandblasting, rotating brushes, or wiping.
  • Chemical actions –this is where we use cleaning solutions following the ‘like dissolves like’ methodology. For example, water-based soiling will get water-based solutions.

Call SERVPRO of Malden/Melrose when you require assistance with fire damage. We can be reached 24/7 at (781) 665-6396.

Rapid Water Damage Restoration in Malden

8/5/2022 (Permalink)

techs vacuuming up flooding in basement Rely on SERVPRO technicians to restore water damaged homes in Malden. We have the equipment, training, and expertise.

Save Time and Money in Malden with SERVPRO’s Water Damage Services

Many homeowners or business owners may think that a DIY water cleanup project is the best way to save time and money. However, a failed DIY attempt can cost you a lot more in the long run in terms of both costly repairs and hidden moisture. Whether you have burst pipes in an apartment complex you own or your residence is seeing flooding in the basement from a failed water tank, you need to have water removal services fast. SERVPRO is the team you want in your corner to get in and out quickly to get back to your routine quicker. We’re Faster to Any Size Disaster, handling your water restoration and reconstruction needs.

Big or small, water damage in Malden must get handled quickly. Prompt action and suitable methods are critical to getting results without the hassle of secondary damage or black mold growth. SERVPRO is well-versed in all water mitigation projects, including large-scale production facility flooding to small home water leaks that bring on hidden damage. We get everything back to preloss condition, “Like it never even happened.”

What Sets us Apart from the Rest?

  • We are available 24/7 – you can reach our customer care team around the clock
  • We use state-of-the-art equipment and proven methods
  • We have a team that includes highly-trained and IICRC-certified water restoration technicians (WRT)
  • We are proudly a locally-owned and operated SERVPRO franchise
  • We help with your insurance claims to lessen the burden and bring you peace of mind

Disaster Response Crews for Storm Flood Damage

Nobody ever expects to deal with flood damage, but storms can create an unavoidable situation without notice. Even if you feel as though you are prepared at work or home, you may have an emergency that involves contaminated water. SERVPRO features a disaster recovery team ready to deploy at a moment’s notice. We tackle your storm damage assessment and facilitate water removal services safely and efficiently.

  • Board up and tarping help to keep your interior protected from the elements until restoration is complete
  • Pack-out/move-out services are available to inventory and move items off-site for further drying and cleaning or safe storage during water damage restoration
  • Backup power generators help to bring electricity to power restoration tools at home or business if the power is out

Our Green Fleet Comes Fully Stocked

When you see our Green Fleet of recognizable vehicles showing up at your door, know they are packed full of the best our industry offers for cleaning agents, water extraction equipment, and drying tools. Some of the pieces that you may see our team using during your water damage project include:

  • Powerful pumps and extractors – gas-powered or submersible pumps, truck-mounted extractors, carpet wands, weighted rovers, etc.
  • Dehumidification and drying equipment desiccant and refrigerant dehumidifiers, centrifugal air movers, axial fans, drying mats, Injecti-dry system, etc.
  • Odor control tools and products – Air scrubbers with HEPA filtration, odor counteractant beads/pellets/granules, ultra-low volume (ULV) foggers, thermal fogging, ozone generators, etc.

Cleaning and Disinfecting for the Finishing Touch

Surface cleaning is just as crucial as deep cleaning with any water-related incident. In addition to our arsenal listed above, we also have a full selection of EPA-registered cleaning agents and sanitizing products. Before each project wraps up, we take the time to thoroughly clean and sanitize all surfaces to ensure your interior is fresh and clean. We never stop until your property gets the Certified: SERVPRO Cleaned stamp of approval.

Our scalability and superior industry training make us the perfect choice whenever you require residential or commercial water damage restoration and cleanup. Contact us at SERVPRO of Malden/Melrose when you need assistance by dialing (781) 665-6396 or requesting help online.

Why Expert Mold Damage Remediation is More Effective in Malden

8/5/2022 (Permalink)

tech wiping mold off ceiling trim Malden property owners trust SERVPRO to remediate mold damage.

Skilled Mold Remediation with SERVPRO in Malden Generates Reliable Results

Before you know it, a black mold infestation can turn into a significant issue within any Malden home or business. Mold growth may begin due to various causes, including a leaking roof from storms, failed water removal services, plumbing issues like burst pipes, and more. Should you suspect, mold or mildew growing inside your property, calling in the help of skilled professionals for a thorough assessment is the best way to get started. SERVPRO is locally-owned and operated, and we are quick to arrive so that you can get on track for a cleaner, disinfected home or business. We’re Faster To Any Size Disaster.

Why Not go DIY for Mold Damage in Malden?

Hiring trained, experienced professionals are the best course of action. One is that DIY alone could worsen the problem or not provide expected results. These are a few essential things to remember when it comes to mold remediation:

  • Microscopic mold spores are everywhere, and there are countless types of mold in our environment.
  • Given the right temperature, a rise in moisture levels, and an organic food source like wood, paper, drywall, etc., mold can thrive and colonize.
  • Proper mitigation and mold cleanup are imperative, or they could damage your building, contents, and critical structural elements.

Be Wary when you Hear Claims for Mold Removal

Any product or company offering total mold removal is offering false claims. While you can ensure safe, effective cleaning on surfaces and belongings to remove mold colonies, complete eradication is impossible. It is better to have skilled technicians like our IICRC-certified crew at SERVPRO to tackle the job. We not only come in for thorough cleaning and deodorization, but we also pinpoint the root cause. Fixing the cause of the moisture issue is imperative because failing to do so means that the mold can come right back.

SERVPRO Provides Proven Methods and Industrial-grade Equipment

We arrive at your property with a full selection of EPA-registered antimicrobials, cleaning solutions, and advanced equipment with any mold cleanup call we receive. We determine and monitor all moisture levels, both surface level and sub-surface. Our team works on a detailed mold remediation plan that includes moisture extraction, mold contamination cleanup, and drying. Some of the steps that we follow include:

  • A thorough assessment of your mold development. This scoping involves containing the spores to keep them from moving into unaffected areas of your Malden property with the help of negative pressure and poly sheeting.
  • Humidity control measures help us to halt mold growth. This effort may get done using water extraction with strategically placed dehumidifiers and drying equipment.
  • After the mold impact zone gets dried, our team starts cleanup efforts with the help of vacuums and air scrubbers with HEPA filtration to capture tiny particles.
  • Each surface then gets detailed cleaning with antimicrobials and disinfectants to eliminate musty odor development and the possibility of future mold growth.

What Happens to Building Materials that are Mold Damaged?

If the mold damage or moisture saturation is severe, we may have to perform controlled demolition to remove and replace some materials. Whatever we deem unsalvageable gets extracted and then disposed of according to local guidelines. This may include carpeting, drywall, trim, flooring, and contents that became fully infested with mold. Trusted area contractors and vendors carry all the work for a finishing touch, “Like it never even happened.”

Mold damage cleanup and restoration are services we do best at SERVPRO of Malden/Melrose. Call us at (781) 665-6396 to mobilize a crew to your door when you need it.