Recent Why SERVPRO Posts
Strengthening Our Service: Recap of SERVPRO’s Regional Sales and Marketing Meeting
10/22/2024 (Permalink)
Together We're Better!
At SERVPRO, we believe that teamwork and collaboration are the keys to delivering top-notch service to our customers. That’s why we recently held our Regional Sales and Marketing Meeting, where team members from across the region came together to share best practices, discuss innovative strategies, and learn from one another. The goal? To ensure we’re always providing the highest level of service to our customers, whether it’s during an emergency or a routine job.
Why Collaboration Matters
In an industry as dynamic as restoration and disaster recovery, staying ahead of the curve requires constant learning and adaptation. At SERVPRO, we know that no one person or team has all the answers, which is why we emphasize collaboration across all departments.
By bringing our sales and marketing teams together, we create opportunities for open dialogue, sharing what’s working, what can be improved, and how we can better serve our clients. This kind of cross-team collaboration is essential for delivering a seamless customer experience, from the first phone call to the final walkthrough after a job is completed.
Sharing Best Practices to Improve Customer Service
One of the highlights of the meeting was the opportunity to share best practices. With representatives from different locations and departments, each with unique experiences, we were able to gather valuable insights that can be applied across the board. Some of the key areas we focused on included:
Enhanced Communication: From the first point of contact with a customer to updates throughout the restoration process, clear and consistent communication is crucial. We shared tips and strategies for ensuring our clients always feel informed and confident that their home or business is in good hands.
Customer Feedback: Learning from customer feedback is essential to continuously improving our services. We discussed various methods for collecting feedback and how to implement those insights to better meet our customers’ needs.
Streamlining Processes: Efficiency is key when responding to emergencies. We explored ways to streamline our internal processes, making sure that our customers receive fast, effective service every time they call on SERVPRO.
Innovative Marketing Strategies
In addition to enhancing customer service, our meeting also focused on the latest marketing strategies that can help us reach more customers in need. By sharing success stories and innovative campaigns, we discussed new approaches to building stronger relationships within our local communities and ensuring that our services are easily accessible to those who need them most.
Some of the topics covered included:
- Digital Marketing: Leveraging social media, search engine optimization (SEO), and online advertising to reach new audiences.
- Community Engagement: Strengthening partnerships with local organizations, participating in community events, and positioning SERVPRO as a trusted resource in the areas we serve.
- Referral Programs: Encouraging word-of-mouth referrals by ensuring we go above and beyond for each and every customer.
Continuous Learning for Better Service
One of the most exciting takeaways from the Regional Sales and Marketing Meeting is the commitment to continuous learning. The restoration industry is always evolving, and staying on top of new trends, technologies, and customer expectations is critical for providing the best service possible.
At SERVPRO, we encourage our teams to embrace new ideas, challenge themselves, and always look for ways to improve. Meetings like these help to foster that mindset and allow us to stay ahead of the curve, ultimately benefiting our customers.
Working Together for a Better Future
The Regional Sales and Marketing Meeting was a resounding success, with everyone leaving energized and ready to implement the strategies discussed. By working together, sharing knowledge, and supporting each other, we’re confident that we can continue to deliver the high-quality service that SERVPRO is known for.
We’re excited about the future and the opportunities ahead to better serve our customers and communities. Our team is stronger when we work together, and that strength allows us to handle any challenge that comes our way.
Thank You to Our Team
We want to thank all of our team members who participated in the Regional Sales and Marketing Meeting. Your commitment to excellence and passion for helping others is what makes SERVPRO a leader in restoration services. Together, we’ll continue to raise the bar and deliver the best possible service to our customers, no matter the situation.
Why is it financially beneficial to call SERVPRO®?
12/26/2023 (Permalink)
Rapid response is critical in the aftermath of water damage, fire damage, or other disasters.
Calling SERVPRO® for restoration and cleanup services can be financially beneficial for several reasons, particularly in the context of water damage, fire damage, and other emergencies. Here are some key reasons why choosing SERVPRO® can be a wise financial decision:
Preventing Further Damage:
- Rapid response is critical in the aftermath of water damage, fire damage, or other disasters. By calling SERVPRO® promptly, you can prevent further damage to your property. Quick intervention can mitigate the extent of the damage and, consequently, reduce overall restoration costs.
Professional Assessment:
- SERVPRO® professionals conduct thorough assessments of the damage. Their expertise allows them to identify hidden issues that might not be immediately apparent. By addressing these issues early on, you can avoid costly surprises later in the restoration process.
Efficient Restoration Process:
- SERVPRO® is equipped with state-of-the-art equipment and employs advanced restoration techniques. Their efficiency in water extraction, drying, and cleanup can significantly reduce the time required for restoration. Faster restoration translates to lower costs and minimizes the potential for additional expenses.
Preventing Mold Growth:
- Water damage often leads to mold growth if not addressed promptly. Mold remediation can be a costly process. SERVPRO® focuses on rapid drying and dehumidification to prevent mold growth, potentially saving you from the expenses associated with extensive mold remediation.
Insurance Coordination:
- SERVPRO® has experience working with insurance companies. They can assist in documenting the damage, providing detailed reports, and coordinating with your insurance adjuster. This can streamline the insurance claims process, ensuring that you receive the coverage you are entitled to.
Comprehensive Services:
- SERVPRO® offers a wide range of services, from water and fire damage restoration to mold remediation and more. By choosing a single, reputable company for these services, you may benefit from cost efficiencies and a streamlined restoration process.
Advanced Technology:
- The use of advanced technology and specialized equipment by SERVPRO® enhances the effectiveness of their restoration services. This efficiency can contribute to cost savings by reducing the overall time and resources required for restoration.
Community Involvement:
- SERVPRO® is often involved in local communities and understands the unique challenges faced by residents and businesses in those areas. This local expertise can contribute to more targeted and cost-effective restoration solutions.
It's important to note that the financial benefits may vary depending on the specific circumstances of each case. To get a more accurate estimate and understanding of the financial implications, it's recommended to contact SERVPRO® directly, discuss your situation, and request a detailed assessment and cost estimate tailored to your needs.
Why Expert Mold Damage Remediation is More Effective in Malden
8/5/2022 (Permalink)
Malden property owners trust SERVPRO to remediate mold damage.
Skilled Mold Remediation with SERVPRO in Malden Generates Reliable Results
Before you know it, a black mold infestation can turn into a significant issue within any Malden home or business. Mold growth may begin due to various causes, including a leaking roof from storms, failed water removal services, plumbing issues like burst pipes, and more. Should you suspect, mold or mildew growing inside your property, calling in the help of skilled professionals for a thorough assessment is the best way to get started. SERVPRO is locally-owned and operated, and we are quick to arrive so that you can get on track for a cleaner, disinfected home or business. We’re Faster To Any Size Disaster.
Hiring trained, experienced professionals are the best course of action. One is that DIY alone could worsen the problem or not provide expected results. These are a few essential things to remember when it comes to mold remediation:
- Microscopic mold spores are everywhere, and there are countless types of mold in our environment.
- Given the right temperature, a rise in moisture levels, and an organic food source like wood, paper, drywall, etc., mold can thrive and colonize.
- Proper mitigation and mold cleanup are imperative, or they could damage your building, contents, and critical structural elements.
Be Wary when you Hear Claims for Mold Removal
Any product or company offering total mold removal is offering false claims. While you can ensure safe, effective cleaning on surfaces and belongings to remove mold colonies, complete eradication is impossible. It is better to have skilled technicians like our IICRC-certified crew at SERVPRO to tackle the job. We not only come in for thorough cleaning and deodorization, but we also pinpoint the root cause. Fixing the cause of the moisture issue is imperative because failing to do so means that the mold can come right back.
SERVPRO Provides Proven Methods and Industrial-grade Equipment
We arrive at your property with a full selection of EPA-registered antimicrobials, cleaning solutions, and advanced equipment with any mold cleanup call we receive. We determine and monitor all moisture levels, both surface level and sub-surface. Our team works on a detailed mold remediation plan that includes moisture extraction, mold contamination cleanup, and drying. Some of the steps that we follow include:
- A thorough assessment of your mold development. This scoping involves containing the spores to keep them from moving into unaffected areas of your Malden property with the help of negative pressure and poly sheeting.
- Humidity control measures help us to halt mold growth. This effort may get done using water extraction with strategically placed dehumidifiers and drying equipment.
- After the mold impact zone gets dried, our team starts cleanup efforts with the help of vacuums and air scrubbers with HEPA filtration to capture tiny particles.
- Each surface then gets detailed cleaning with antimicrobials and disinfectants to eliminate musty odor development and the possibility of future mold growth.
What Happens to Building Materials that are Mold Damaged?
If the mold damage or moisture saturation is severe, we may have to perform controlled demolition to remove and replace some materials. Whatever we deem unsalvageable gets extracted and then disposed of according to local guidelines. This may include carpeting, drywall, trim, flooring, and contents that became fully infested with mold. Trusted area contractors and vendors carry all the work for a finishing touch, “Like it never even happened.”
Mold damage cleanup and restoration are services we do best at SERVPRO of Malden/Melrose. Call us at (781) 665-6396 to mobilize a crew to your door when you need it.
Efficient Attic Mold Removal Services in Malden Properties
7/5/2022 (Permalink)
SERVPRO mold remediation services are top-notch. We are ready at a moment's notice.
SERVPRO Helps Malden Homeowners with Attic Mold Removal
Molds are found everywhere and grow from microscopic spores in the air. With the right conditions, they can sprout quickly, and before you know it, you have a situation in your Malden home. If not managed quickly, roof leaks, condensation, and poor ventilation can cause mold growth. Attics readily provide the things mold needs to grow, like food, oxygen, moisture, and the right temperature. Moisture is one thing you can probably control when it comes to mold. Keeping enclosed areas dry is important in preventing mold damage.
If mold removal services in Malden homes are needed, SERVPROs response is rapid. You can have our technicians at your doorstep shortly after contacting us to evaluate your home. Mold colonies penetrate deeply into the wood, drywall, and carpets, among other surfaces and items they affect. Therefore, you need people with skills and essential equipment to deal with the issue.
How to avoid attic mold
- Check the roof for leaks
- Repair missing or loose shingles
- Inspect the chimney for loose bricks or flashing
- Proper attic ventilation
Air travels upward toward the attic as household activities like cooking, bathing and showering produce moisture that makes its way to the attic and becomes trapped. Proper roof ventilation is crucial in keeping the attic dry and mold-free.
Attic mold removal
Steps for professional mold remediation
- Define the scope
- Build containment
- Correct moisture problem
- Clean moldy areas and disinfect
SERVPRO helps you safely remediate mold in the attic by preparing your home for the process. We remove and discard non-salvageable material. We then use dry ice blasting for cleaning. This method is superior as it uses no chemicals, produces no odor, and creates much less of a mess as no water is used. The technique uses dry ice blasting pellets, which go directly from a solid phase to a gas phase and do not add moisture back to the cleaned surface.
SERVPRO of Malden / Melrose provides various services, including mold removal and restoration. We can help with encapsulation and odor removal and take care of your problem with attic mold. Call us at (781) 665-6396. We're Faster To Any Size Disaster.
Skilled Mold Remediation with SERVPRO in Malden Generates Reliable Results
6/3/2022 (Permalink)
Malden property owners trust SERVPRO to remediate mold damage.
Before you know it, a black mold infestation can turn into a significant issue within any Malden home or business. Mold growth may begin due to various causes, including a leaking roof from storms, failed water removal services, plumbing issues like burst pipes, and more. Should you suspect, mold or mildew growing inside your property, calling in the help of skilled professionals for a thorough assessment is the best way to get started. SERVPRO is locally-owned and operated, and we are quick to arrive so that you can get on track for a cleaner, disinfected home or business. We’re Faster To Any Size Disaster.
Hiring trained, experienced professionals are the best course of action. One is that DIY alone could worsen the problem or not provide expected results. These are a few essential things to remember when it comes to mold remediation:
- Microscopic mold spores are everywhere, and there are countless types of mold in our environment.
- Given the right temperature, a rise in moisture levels, and an organic food source like wood, paper, drywall, etc., mold can thrive and colonize.
- Proper mitigation and mold cleanup are imperative, or they could damage your building, contents, and critical structural elements.
Be Wary when you Hear Claims for Mold Removal
Any product or company offering total mold removal is offering false claims. While you can ensure safe, effective cleaning on surfaces and belongings to remove mold colonies, complete eradication is impossible. It is better to have skilled technicians like our IICRC-certified crew at SERVPRO to tackle the job. We not only come in for thorough cleaning and deodorization, but we also pinpoint the root cause. Fixing the cause of the moisture issue is imperative because failing to do so means that the mold can come right back.
SERVPRO Provides Proven Methods and Industrial-grade Equipment
We arrive at your property with a full selection of EPA-registered antimicrobials, cleaning solutions, and advanced equipment with any mold cleanup call we receive. We determine and monitor all moisture levels, both surface level and sub-surface. Our team works on a detailed mold remediation plan that includes moisture extraction, mold contamination cleanup, and drying. Some of the steps that we follow include:
- A thorough assessment of your mold development. This scoping involves containing the spores to keep them from moving into unaffected areas of your Malden property with the help of negative pressure and poly sheeting.
- Humidity control measures help us to halt mold growth. This effort may get done using water extraction with strategically placed dehumidifiers and drying equipment.
- After the mold impact zone gets dried, our team starts cleanup efforts with the help of vacuums and air scrubbers with HEPA filtration to capture tiny particles.
- Each surface then gets detailed cleaning with antimicrobials and disinfectants to eliminate musty odor development and the possibility of future mold growth.
What Happens to Building Materials that are Mold Damaged?
If the mold damage or moisture saturation is severe, we may have to perform controlled demolition to remove and replace some materials. Whatever we deem unsalvageable gets extracted and then disposed of according to local guidelines. This may include carpeting, drywall, trim, flooring, and contents that became fully infested with mold. Trusted area contractors and vendors carry all the work for a finishing touch, “Like it never even happened.”
Mold damage cleanup and restoration are services we do best at SERVPRO of Malden/Melrose. Call us at (781) 665-6396 to mobilize a crew to your door when you need it.
Restoration Services are Critical in Handling Mold Damage in Melrose
6/2/2022 (Permalink)
Mold damage remediation for your Melrose home is a job for SERVPRO. Call now for fast and immediate service.
SERVPRO Can Counter Mold Damage in Your Melrose House
The air contains mold spores, and they only grow when they get the right conditions of nutrients, moderate temperatures, and moisture. Mold can grow anywhere on furnishings and interior surfaces of a building, eventually causing damage to the materials.
Allowing the mold to grow and spread in your house can cause physical damage to the structure of the building and the contents found within. You need to contact SERVPRO to counter the mold damage in your Melrose residence. We offer a swift and cost-effective remediation process. Our mold damage restoration process involves steps like repairing the water problem, isolating the contaminated area, and dust suppression.
We categorize the damages into:
- Damage to the structural components and the building materials.
- Damage to personal property.
- Damage to ventilation and heating systems.
Mold feeds on organic matter and breaks it down, which might lead to serious structural damage. Therefore, our SERVPRO team can remove infested walls, paper backing, insulation, carpeting, and other materials. We pretest all the affected materials to determine what we can restore and what to dispose of, with close adherence to EPA rules.
We can use disposable wipes to clean non-porous moldy surfaces and scrub them using detergent solutions. Our SERVPRO team can also use air movers and desiccant dehumidifiers to dry the indoors. In a desiccant dehumidifier, moist air gets into the process air inlets and passes through a rotor full of a silica gel substance, which attracts water. The gel is a drying agent, and it captures water from the air, causing the air to dry.
Upon attachment to porous materials, mold becomes very hard to remove or clean off, so we dispose of the affected materials. Mold can also enter the ventilation and heating systems which are usually hard to access for cleaning and inspection. Our SERVPRO team can thoroughly clean the HVAC systems to prevent the transfer of the spores to other areas.
Letting mold remain in your home for a long time is escalating a problem requiring swift action. Contact SERVPRO of Malden / Melrose at (781)665-6396 for effective restoration.
SERVPRO Provides Mold Remediation Services in Melrose
4/16/2022 (Permalink)
Mold remediation is no DIY project. SERVPRO uses the latest technology and equipment for every service.
Need Mold Remediation and Structural Repairs in Melrose – Call SERVPRO
Mold spores can be found everywhere outdoors and in our homes in Melrose and surrounding areas. The spores only need moisture, warm temperatures, and an organic food source to germinate and grow a colony that gives off a strong, musty odor. Residents and business owners should take immediate action to curtail the source of moisture and hire mold remediation specialists to deal with mold infestation.
SERVPRO provides mold remediation specialists to assist clients in Melrose with their mold infestations. Mold can cause health effects and structural damage if left in place for long periods. Eliminating the source of moisture and removing organic sources will help reduce colonies forming. However, specialized mold remediation techniques must be used to remove a mold colony once it has been established.
Serious mold infestations may require notification to government agencies, and specific protocols followed during the removal of the colony. Local and state governments may need to be notified. Always act quickly when you first notice the mold growth to avoid further delays.
SERVPRO establishes negative pressure areas to prevent mold spores from contaminating other building areas. Mold is scraped from walls from the top to the bottom to avoid contamination of freshly cleaned areas. We dispose of all materials following local and state-approved procedures to prevent contamination of your property and exposure to residents and employees.
SERVPRO provides the following services to our clients:
- Mold inspections, remediation, and removal
- Attic mold removal
- Black mold damage repairs
Avoid delays in dealing with mold infestations. The longer you wait only increases the potential damage to your home or business and creates uncomfortable conditions for anyone exposed to mold.
Call the mold removal experts at SERVPRO of Malden / Melrose and nearby areas for mold remediation assistance. We can help 24/7. Call (781) 665-6396.
How Do Air Movers Help Water Restoration in Malden Homes?
2/1/2022 (Permalink)
SERVPRO provides high-tech air movers to mitigate water damage in Malden homes with rapid evaporation and drying
Drying tools are vital for water restoration companies working in Malden properties
Mitigating water damage emergencies is an intricate process that showcases the experience and hard work of our SERVPRO team. When professionals arrive, we can get to work on removing surface moisture and other mitigative actions that might be necessary. Some of the tools required to help include:
- Wet vacuums
- Dehumidifiers
- Portable electric heaters
- Submersible pumps
What is an Air Mover?
One of the most used tools of water restoration companies in Malden homes is the air mover. In nearly every application, the air mover uses high-velocity outputs to push warm, dry air into a drying zone or against damp materials that require evaporation. A thorough job scoping inspection can help determine where drying and other water mitigation actions might be necessary. Nearly every drying process involves using axial and centrifugal air movers.
Clearing Barriers that Slow Drying
One of the actions that air movers can take is to eliminate a cool air barrier that forms just above the surface of drying materials. Warmth is one of the critical elements of fast and efficient drying. Centrifugal air movers can be directed at a specific point, allowing our team to target these natural processes and accelerate drying and evaporation of damp surface materials.
Regulating Environmental Conditions
With the damaged area contained by physical barriers constructed with wood framing or PVC pipes and polypropylene sheeting, we can focus on the effect of equipment within this designated space. The placement and frequencies of air movers help regulate air movement within this space and promote a faster surface drying process.
Many applications exist for axial and centrifugal air movers after water damages impact area homes and businesses. Our SERVPRO of Malden / Melrose team has hundreds of drying units available for water damage emergencies of all sizes. Call us today at (781) 665-6396.
Can SERVPRO Coordinate Fire Damage Restoration for Malden Homes?
1/15/2022 (Permalink)
Smoke and fire damage restoration services by SERVPRO are second to none. We are here to help, 24/7 365 days a year.
SERVPRO Provides Fire Damage Cleanup and Repairs to Homeowners in Malden
A fire can cause significant damage to homes in Malden in a matter of minutes. There is fire damage, smoke residues and odors, and damage from water and chemicals used to quell the fire. Homeowners are faced with emergency protection of their homes to close broken windows, doors, or even punctures in the roof. Then there is the cleanup to remove debris, water, and damaged items. Reconstruction involves many tradespeople such as drywall, electrical, plumbing, painters, cabinet repair, and odor removal. Finding trades and coordinating work activities can be overwhelming for many homeowners.
SERVPRO provides house fire cleanup and coordinates fire damage restoration services in Malden. Our professionals can be on-site within four hours of your call to offer board-up services for broken windows and doors and cover the roof with tarps to protect your home from the weather and animals. We also perform a complete inspection and prepare a plan to clean up your home, remove water and chemicals to mitigate further damage and begin restoration activities.
Whether it is a small fire with little damage or one that requires major reconstruction, SERVPRO can coordinate all of the trades needed to restore your home, “Like it never even happened.” Repairs to flooring materials, furniture, plumbing, electrical, drywall, and painting are included in the services we provide to our clients. Leave the stress and worry to our professionals!
Our services include:
Call SERVPRO of Malden / Melrose in Malden and nearby areas. We can help 24/7. Call (781) 665-6396.
Consumers Needing Mold Removal Service in Melrose – Call SERVPRO
1/6/2022 (Permalink)
SERVPRO techs have the training and experience for every phase of mold remediation needed for your home. 24/7 365 days a year we are ready.
SERVPRO Provides Mold Inspections, Removal, and Remediation in Melrose
If you notice a musty smell, there is a good chance you have a mold infestation in your Melrose home and will need to arrange for mold removal. Mold spores are everywhere. All they need is moisture, warm conditions, and organic food sources. These are all available in our homes, especially in bathrooms, under sinks, around windows, and air conditioners. If you smell a strong, musty odor, it is time to take action and remove the mold since mold can cause health effects in some people.
SERVPRO provides mold removal services in Melrose and the surrounding areas. We arrange for an inspection and prepare a mold remediation plan and a mold removal plan. Note: The state may require specific mold inspections and documentation before removal can begin for large infestations. We can help with this process based on your particular situation in your home or business.
SERVPRO can also identify the source of the moisture contributing to the mold infestation. There may be condensation from cold water pipes, a slow leak, or high humidity in rooms with poor ventilation. Dealing with these issues will help prevent future mold infestations in these areas.
We can apply controlled demolition techniques if mold has penetrated porous materials such as drywall and particleboard. SERVPRO can safely remove the damaged materials without spreading mold spores throughout the home. Negative pressure rooms, cleaning from top to bottom, and carefully bagging materials before removal prevents spreading spores further.
Our team can be onsite in less than four hours from your call and provide services based on the size of the mold infestation. Our services include:
- Mold inspections
- Mold remediation
- Bathroom mold removal
Call SERVPRO of Malden / Melrose in Melrose and nearby areas. We can help 24/7. Call (781) 665-6396.
The First Steps for Homeowners After a Fire in Malden Homes
10/5/2021 (Permalink)
SERVPRO fire damage restoration services are top-notch. We will work with your insurance company to have your home back to preloss condition.
Homeowners must rely on the experience and professionalism of our SERVPRO team to quickly restore fire-damaged Malden houses.
When a fire occurs, you should prioritize getting yourself to safety and protecting your family above all else. Often severe injuries or worse can occur from homeowners collecting belongings from the house instead of vacating. After contacting your insurance company, they could likely put you in contact with our rapid response team to collect data and get a team of professionals ready to help when extinguishment completes.
Why Should Professional Restoration Occur?
Fire damage in Malden homes is nothing to leave to inadequate DIY cleanup and restoration solutions. We maintain the highest level of quality and professionalism when fire losses occur, so you know your home and its contents are in the right hands. Our training and expertise are constantly being expanded with certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and other in-house training courses.
We’re Faster To Any Size Disaster
After a fire gets extinguished, the damage does not stop for the affected properties. Because we are a preferred vendor for insurance work in area homes and businesses, we are often ready to enter a property as soon as first responders clear it. Our fast arrival to these threatening situations allows us to get vital mitigation services started to protect your home, such as:
- Water removal services
- Fire debris removal
- Content relocation
- Air filtration
Upholding High Standards with Fire Recovery
With fire damage restoration, getting families back to their normal routines fast is vital. As urgent as this timeline is, we never cut corners or shortchange the repair necessary in a home. We are a comprehensive solution for soot removal, carpet and upholstery cleaning, odor removal, and air quality restoration.
We have built our reputation on our expert restoration services and our commitment to unparalleled customer service. Fires can be traumatic and overwhelming for a homeowner, but trusting our SERVPRO of Malden / Melrose team helps you through nearly every stage of the recovery, cleaning, and even reconstruction your property might require. We are ready to help 24/7 at (781) 665-6396.
SERVPRO Can Conduct Ceiling Repairs from Water Damages in Malden
8/20/2021 (Permalink)
Frozen pipes will cause havoc in your home. SERVPRO IICRC certified technicians are ready at a moment's notice to handle all the work.
A Pipe Break Caused Water Damage in Your Maiden Residence.
It doesn't happen nearly as often in the summertime as it does in the cooler months, but it is possible that waterpipes inside your house could break one day. Although freezing is the number one way pipes break, they can also burst if they get clogged with something. Having old pipes inside your home could also be the cause of lines bursting. In some areas, tree roots can grow into water pipes and cause them to break.
Whenever our SERVPRO technicians conduct water damage repair in Malden, we find the source of the leak before we do water damage remediation procedures. After we know where the pipe broke, we then shut off the water until a plumber can come in and seal the broken water line. If you live in a two-story house, it most likely has water pipes that run between the two floors; it is possible that water can leak from the ceiling in the lower level causing extensive damage.
If you ever have water leaking from your ceiling due to burst pipes, our SERVPRO technicians can conduct the following procedures:
- Water Clean Up
- Water Damage Restoration
- Ceiling Repairs from Water Damages
- Cleaning Up After a Sewer Backup
- Water Removal Services
Calling SERVPRO can prove to be a wise choice because the following aspects set us above other restoration companies:
If a pipe in an upper level of your home burst, it is a wise idea to call SERVPRO of Malden / Melrose at (781) 665-6396.
Why Melrose Residents Should Call for Professional Water Extraction
6/29/2021 (Permalink)
Do not hesitate when it comes to a water damage on your property, call SERVPRO of Malden/Melrose immediately for assistance.
SERVPRO is Different from Other Melrose Restoration Companies – Trust Us for Prompt, Reliable Water Extraction, and Restoration!
Nobody wants to have a water disaster in their Melrose home or rental property. However, there are times when burst pipes or a faulty appliance leave you needing water removal services, and fast! SERVPRO is available 24/7, and We’re Faster To Any Size Disaster. This means we deploy a crew to arrive at your door within hours of your initial call.
But why call SERVPRO when you need water extraction in Melrose? There are many reasons! We work diligently, saving you money on your overall restoration process, always restoring where we can and replacing materials only as needed. Everything gets done according to our proven processes to ensure your current water-damaged interior gets restored "Like it never even happened."
- All of our water restoration technicians (WRT) go through training with the IICRC
- We have support from other franchises, allowing us to ensure your project goes off without a hitch
- Our Green Fleet is fully supplied with the tools, equipment, and products necessary to achieve our extraction and drying goals.
Do You Need Help with Storm Flooding or Cleaning Up After a Sewer Backup?
During contaminated water or sewage cleanup events, SERVPRO technicians wearing personal protective equipment (PPE) work fast to handle extractions carefully. We often get calls for:
- Storm sewer backups
- Blockages or failing lateral sewer piping
- Foundation drainage issues
- Groundwater flooding after a storm
Regardless of the nature of the standing water in your home, we have processes in place to deal with it safely and efficiently. Call SERVPRO of Malden/Melrose when you need us to handle your water extraction needs. You can reach us at (781) 665-6396.
Are There Different Types of Smoke Damage Affecting Melrose Homes?
5/25/2021 (Permalink)
Call SERVPRO of Malden / Melrose when you have a fire damage. No matter how big or how small, we know what your home needs.
Our experienced professionals can identify the best cleaning practice after fires in Melrose properties.
Fire and smoke damage are challenging obstacles for responding technicians. Because there are varying types of fires, the residues and soils left behind require unique cleaning approaches tailored to the property's condition.
What Types of Smoke Damage Can Impact Melrose Homes?
Fire cleanup in Melrose homes can change based on multiple types of smoke damage, including:
- Dry Smoke – High-heat fires can destroy many building materials in their path, leaving thin, chalky smoke residues on surfaces. Wipe cleaning can often resolve these soils.
- Wet Smoke – Smoldering, lower-heat fires can deposit thicker residues and particles on surfaces that are a formidable presence to remove. The threat of smearing and staining is high, requiring advanced cleaning practices like soda blasting and emulsification.
- Protein Residues – Kitchen flare-ups can often leave protein residues from food on surfaces like cabinets and countertops. These soils are characterized by their harsh odors and difficulty to clean.
Our SERVPRO of Malden / Melrose fire restoration team is ready to help 24/7 at (781) 665-6396.
When are Mold Specialists Necessary for a Malden Home?
4/29/2021 (Permalink)
Even if you are not sure, call SERVPRO we are ready to help. Mold can hide in places you are unaware of.
The First Signs of Microbial Growth Require a Mold Inspection. SERVPRO of Malden Can Help
Tell-tale signs of mold growth could be a musty odor in some home regions, visible mold colonies, or noticeable dampness in the air. Mold is typically challenging to remediate due to the average size of microorganisms. Mold spores are as small as 4 microns. For reference, a human hair is around 75 microns.
Dealing with mold damage in your Malden home requires attention to small details. Mold can cause harmful effects: SERVPRO technicians take extra precautions to prevent the spread of mold and to remediate the property comprehensively at the first signs of mold growth.
- Desiccant dehumidifiers can help to reduce the relative humidity to below 60%, which can prevent mold growth.
- SERVPRO technicians wear n-95 grade respirators when performing mold disturbance or remediation.
- Using effective containment and staging areas is essential to controlling mold growth.
If you suspect mold in your home. Contact SERVPRO of Malden / Melrose for mold damage remediation at (781) 665-6396.
Water Damage Remediation in Malden Should be Entrusted to a Certified Team
4/28/2021 (Permalink)
Why SERVPRO for water damage restoration in Malden? Our qualifications and our advanced equipment like this thermal imagery camera
SERVPRO Technicians in Malden Are Water Damage Certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC)
After a Malden home floods with water, it may be tempting to rent equipment at a local hardware store and attempt to restore the place with no professional assistance. Even though quick water extraction may be helpful, it only addresses one aspect of the problem, and significant risks may linger. SERVPRO can provide a full assessment of your vulnerabilities along with a plan to mitigate them.
Water damage restoration in Malden is unique to each of our clients, and at SERVPRO, we know that a one-size-fits-all approach is insufficient. Our comprehensive view of your home makes us uniquely qualified to handle water damage repairs and cleaning up after a sewer backup, appliance malfunction, or storm event. In the course of our work,
you should expect us to address the following-
- Standing water within wall cavities and under cabinets, which we detect with state-of-the-art technology such as infrared moisture detectors, which point us to possible water deposits hiding from the naked eye.
- Compromised flooring materials including hardwood, tile, carpet, and laminate. Whether your problem is buckling, delaminating, or a saturated carpet pad, our staff evaluates the water damage and takes action for its restoration or removal if needed.
- Personal belongings are soaking wet. Depending on the type of water (clean vs. black or gray water) and the nature of the surface (porous vs. non-porous), we handle water extraction and drying with various techniques. Pumps, air circulators, wet-dry vacuums, and dehumidifiers all aid in this part of the job.
SERVPRO of Malden/Melrose is available by calling (781) 665-6396 as soon as the emergency happens. Water damage restoration is one of those instances in which a professional team makes a significant difference. Do not hesitate to protect your home by calling the best in the industry.
What Considerations Are Necessary When Seeking Storm Damage Services In Malden?
4/15/2021 (Permalink)
SERVPRO of Malden / Melrose knows exactly what to look for after you experience water damage. Let us help, give us a call today.
SERVPRO Offers More than Just Water Removal Services in Affected Malden Properties
Storms can damage homes in many ways, including tearing off roof materials, shattering windows, and flooding various sections. In most cases, you need assistance to restore your property to its preloss state. However, you have to ensure you have the right support to get the results you expect.
Since the storm damage affecting your Malden property is likely to be widespread, you need assistance from a service provider that can handle any unusual aspects of flood restoration. SERVPRO helps secure properties by boarding up any openings securing them against vandals or small animals. We also disinfect surfaces and materials affected by floodwaters using EPA-registered, broad-spectrum disinfectants.
Since water exposure causes deterioration of various materials, including wooden frames, drywall panels, and insulation, our SERVPRO technicians perform controlled demolition to remove dilapidated materials or create access points for other procedures. With assistance from SERVPRO, you do not have to worry about finding:
- Rodent clean up services
- Disinfecting companies
- Sewage cleanup
When SERVPRO of Malden / Melrose handles storm damage at your property, you can be assured of restoration to the preloss state. Call us at (781) 665-6396 for immediate assistance.
Why Your Malden Property Needs Skilled Mold Remediation
3/29/2021 (Permalink)
Problem with Malden attic or basement mold? No Problem--call the Pros--SERVPRO!
Let SERVPRO handle Malden attic mold removal and remediation for peace of mind
Because no two properties are exactly alike, each project SERVPRO gets called for a mold inspection or removal is different. Whether you require basement mold remediation or bathroom mold removal, we have a skilled crew ready to get to work, including black mold damage repairs and total sanitization.
But why SERVPRO for mold remediation in Malden? We offer industry quality and service like no other company, including these proven steps to bring you results:
- Rapid Response – We are available 24/7 for emergency response.
- Inspection and Assessment – We locate the areas of suspected mold development and put together a plan of action.
- Mold Containment – This gets done to keep mold spores from moving throughout the property, which includes shutting off heating, cooling, and fan systems.
- Air Filtration – Our powerful vacuums and HEPA filtration scrubs the air to remove most airborne spores.
- Mold Removal (including infested building materials) – We leave no stone unturned, including insulation, drywall, wall-coverings, carpeting, and more.
- Cleaning of all Contents and Personal Belongings – Our cleaning and restoration include wet and dry techniques using abrasion, immersion, or foams to clean clothing, furnishings, and personal belongings.
- Full Restoration to Pre-Mold Condition – When we get done with mold remediation, your home will be fully Certified: SERVPRO Cleaned!
Mold remediation carried out by SERVPRO of Malden/Melrose ensures you get results fast. Call us at (781) 665-6396 when you need us!
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